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How to Write Clear, Concise Communication to Customers

This course provides guidelines and best practices enabling participants to express ideas clearly, accurately, and professionally in business writing, either in a letter, email, text or social media. Course goals include: explaining different options for written communication; planning your message; organizing your message so audience will understand it; polishing your message to ensure it communicates the message you want; giving bad news in writing; writing a business letter, email/text; and responding to angry customers.

Thursday, September 17 at 9:00am to 12:00pm

Hawkeye Community College, Buchanan 121
1501 E Orange Rd, Waterloo, IA 50704

Event Type

Classes & Workshops

Target Audience

18+, 21+, Young Adult

Topic

Educational

Price

$$$ ($25+)

Tags

Class

Website

https://hawkeyecollege.augusoft.net//...

Cost

$59

Group
Hawkeye Community College
Hashtag

#hawkeyecustomerservice

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